Returns and Refund Policy

Your satisfaction matters. If something is not right, we will make it right.

• Return window: 7 days from delivery
• Condition: Item must be unused and in original packaging
• Damaged or wrong item: We will replace it or refund in full
• How to start: Contact us on WhatsApp/email with your order number and a photo

Refunds are processed within 5 to 7 business days after we receive the returned item. Some hygiene products may be non-returnable once opened.