FAQ

Browse the products, open the one you want, choose the quantity and click Add to Cart. When you are ready, go to your cart and click Checkout, enter your delivery details and confirm. That’s it — your order is placed.

No. You can check out as a guest by simply entering your name, address and phone number. Creating an account is optional and just makes future orders faster.

We offer Cash on Delivery (COD) — you pay in cash when your order arrives at your doorstep. No advance payment is required.

It is completely safe. With Cash on Delivery you only pay once the parcel reaches you, so there is no risk of paying in advance.

We charge a flat Rs 150 delivery fee per order, anywhere in Pakistan.

Yes, we deliver to all major cities and most areas across Pakistan through our courier partners.

Orders are usually delivered within 3 to 5 working days after they are confirmed. Remote areas may take a little longer. If your order is urgent, message us on WhatsApp and we will do our best to help.

Once your order is dispatched, contact us on WhatsApp at +92 312 4999196 with your order number and we will share the tracking details.

Yes. If you receive a damaged, defective or wrong item, contact us within the return window described on our Returns and Refund Policy page and we will arrange a replacement or refund.

Please do not worry. Take a quick photo and message us on WhatsApp at +92 312 4999196 within 24–48 hours of delivery, and we will sort it out for you.

The fastest way is WhatsApp: +92 312 4999196. You can also reach us through our Contact page.